Make a
hire. We've
got the rest.
Contact Us
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1. Basics
Just add
Agents
Upload contacts lists or let us automatically sync incoming leads using out-of-the-box integrations.
Browser-Based
Calling
No phones, no wires, no stress. Contractors make and receive calls from your browser without any additional hardware.
Inbound &
Outbound
Receive calls, transfer hot leads, and reach out to prospects, all inside the platform
Custom phone
Numbers
Assign custom local or toll-free numbers to contractors, campaigns, or your entire company
Campaign
Log
Get a 360° view of customer data and interaction history across multiple campaigns.
2. Guided Workflow
We'll hold
their hand
so you don't
have to
Our Guided Workflow prompts contractors every step of the way, then sorts contacts back into your calling cue based on call outcomes
Preview
Dailer
Preview customer data and get up to speed with complete interaction history from previous calls.
Call
Script
Set scripts help appointment setters make the most of every call.
Call
Scheduling
Never miss an opportunity with scheduled callbacks.
Call
Outcomes
Automatically sort contacts back into calling cues based on +/- call outcomes.
3. Campaign Insights
Monitor your
campaign
success
Understand where your agents are spending their time, how effective they are being and locate spaces for intervention are.
Hire the perfect
contractor
Quickly hire talented contractors who have experience in the role and industry you're looking for.
Train your
team
Overpass account executives will help you learn the ins and outs of the platform and get your contractors ready for success.
Launch Your
Capaingn
Set up your first campaign in minutes and get your reps right to work on our fully integrated, browser-based platform.
4. Making & Receiving Calls
All Your
Calls, All
One Place
Manage inbound and outbound calls inside one central browser for seamless customer experiences
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Call
Recoding
Record inbound and outbound calls for easy reference, troubleshooting and QA
Custom
Greatings,
Voicemail
Add a personalized touch with custom greetings for agents, campaigns, or company.
Call
Forwarding
Let customers reach your agents when they need to. Forward calls to landlines or mobile phones for maximum flexibility.
Warm
Transfers
Keep hot leads hot and allow agents to forward calls to closers on the spot.